Healthcare Support Worker Induction and Training has always been the responsibility of the employer. For the first time, the Government has now set a Code of Conduct and Minimum Training Standards for this massively diverse workforce. The Nursing Times estimates that there are around 221,000 Health Care Assistants (HCAs) in the NHS alone. It is likely that there are at least the same number again in the Private and Third Sectors. The Francis report called for all of these people to be registered in a similar way to Nurses and Midwives. The Government has decided, for now, not to move toward registration of HCAs. Skills for Care have now published a Code of Conduct and Minimum Training Standards for Health Care Support Workers that all employers in the Health & Social Care Sector should be achieving. It will be important that all employers can demonstrate they are using and implementing the Code and the Standards.
Code of Conduct for Healthcare Support Workers and Adult Social Care Workers in England
About Care HR
For three years Julian Hill was the Learning & Development Manager responsible for the strategy and delivery for a large NHS Foundation Trust's Health Care Assistant (HCA) Workforce. He delivered a culture change across the organisation by developing the expectations of both Senior Managers and HCAs about what the role could achieve. By ensuring the organisation understood HCA accountability then delivering quality education; HCAs could undertake more proactive tasks in both care planning and delivery. Julian continued his keen interest in HCAs in his next role with the Royal College of Nursing (RCN). In the RCN Julian led on HCAs across the South Central and South East Coast SHA areas, along with the Channel Islands. Through a determined engagement campaign involving regular communications, training events and conferences, the RCN enjoyed a large rise in Membership numbers. Many HCAs took what they learned from these events and began to really demonstrate to their employers the value in their roles beyond direct personal care.
Care HR's beliefs about HCAs
Care HR are poised to help you deliver the very best from your HCA workforce. With strong induction, education and performance management there are very few limits as to what a HCA can do for you and your care. With a solid approach to accountability and supervision, HCAs can show how inspirational their thoughts and ideas are and deliver a strong and positive culture change within health and social care.
We will come and talk to you absolutely free of charge to assess your HCA training and support needs.
We will then deliver you a cost-effective and bespoke package of support that will enhance your staff and your care. Through strong induction processes to education packages, Care HR will ensure that your support systems and processes are robust enough to assure you that your HCAs are working to and beyond the Minimum Standards and Code of Conduct.
Get in touch with us now to begin the transformation of your workforce.